Terms of Service

1. Acceptance of Terms

By accessing or using the Climora website, submitting a form, calling a listed phone number, or interacting with this site, you agree to these Terms of Service and any policies referenced here.

If you do not agree to these Terms, do not use this website or submit a matching request.

2. Climora’s Platform Role

Climora is an independent HVAC provider matching platform. Climora helps homeowners submit request information that may be shared with independent local service providers, partner networks, or vendors involved in the request flow.

Climora does not install, repair, replace, maintain, inspect, diagnose, design, or service HVAC systems directly. Climora is not the contractor hired to perform any work.

3. Independent Providers

Contractors and providers are independent businesses. Climora does not control their pricing, scheduling, licensing, insurance, qualifications, employees, service methods, workmanship, warranties, representations, or communications.

Any agreement for HVAC services is between the homeowner and the independent provider selected by the homeowner. Climora is not a party to that agreement.

4. Homeowner Responsibilities

Homeowners are responsible for evaluating providers before hiring. Before agreeing to any work, homeowners should verify:

• Provider license status where required.
• Insurance coverage and bonding where applicable.
• Qualifications, experience, and service category fit.
• Written project scope and quote details.
• Warranty terms, payment terms, and cancellation policies.
• Permit requirements, inspection requirements, and local code obligations.

Climora does not guarantee that any provider is licensed, insured, qualified, available, or suitable for a particular project.

5. Matching Requests

When you submit a request, you agree that the information you provide may be used to process your request and may be shared with independent providers, partner networks, call centers, or vendors that help operate the matching process.

You agree to provide accurate information and to avoid submitting false, misleading, unlawful, abusive, or third-party information without permission.

6. Communications

By submitting contact information, you may be contacted by Climora, independent providers, partner networks, or related vendors regarding your request. Communications may occur by phone, email, text message, or other available contact methods.

Message and data rates may apply depending on your carrier or communication provider. You may request that communications stop by following available opt-out instructions or contacting the sender directly.

7. No Guarantees

Climora does not guarantee provider availability, response time, quotes, pricing, workmanship, service quality, licenses, insurance, qualifications, warranties, permits, inspections, or final results.

Any information on this website is provided for general platform and request-flow purposes only. It should not be treated as technical HVAC advice, legal advice, safety advice, or a professional recommendation.

8. Website Content

Climora may update, remove, revise, or modify website content at any time. We try to keep information clear and useful, but we do not guarantee that all content will always be complete, current, accurate, or error-free.

Photos and videos on the website may include actors, models, staged environments, stock photography, or illustrative visuals.

9. Prohibited Use

You agree not to use the website in a way that is unlawful, harmful, abusive, fraudulent, misleading, or disruptive. You may not attempt to interfere with website security, copy the site for improper purposes, scrape data without permission, or submit malicious code.

10. Third-Party Links and Services

This website may link to or interact with third-party websites, vendors, analytics tools, service providers, partner networks, or independent providers. Climora is not responsible for third-party content, policies, services, or business practices.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Climora and its operators will not be liable for damages arising from use of the website, reliance on website content, provider communications, provider work, provider availability, pricing, service results, or any homeowner-provider agreement.

Homeowners are responsible for making their own hiring decisions and for reviewing all provider credentials and written terms before agreeing to any work.

12. Changes to These Terms

Climora may update these Terms of Service from time to time. Updates will be posted on this page with a revised “Last updated” date. Continued use of the website after updates means you accept the revised Terms.

13. Contact

For questions about these Terms of Service, contact Climora using the details below.