Privacy Policy

Information We Collect

PipeMatch may collect information that users choose to provide through forms, request fields, or communication tools on the site.

• Name
• Email address
• Phone number
• ZIP code or service area
• Project timing and service category
• Details about a plumbing-related request

PipeMatch may also collect technical or usage-related data such as browser type, device information, IP address, referral source, session behavior, and interaction with pages or forms.

How We Use Information

Information may be used to support:

• Website operation and improvement
• User requests and inquiries
• Quote request and provider comparison workflows
• Site analytics, performance, and user experience
• Security, fraud prevention, and operational reliability
• Legal obligations where applicable

Sharing Information

PipeMatch may share submitted request information with third parties when reasonably necessary to support the platform’s comparison, communication, or request-routing purpose.

• Service providers supporting site operations or analytics
• Technology vendors involved in communications or form delivery
• Independent providers or provider networks connected to the request flow
• Legal or regulatory parties where disclosure is required by law

PipeMatch does not promise that every request will result in contact, a quote, or a provider match.

Cookies & Tracking

PipeMatch may use cookies, local storage, analytics tools, and similar technologies to support site functionality, remember preferences, measure usage, and improve browsing experience.

Data Retention

PipeMatch may retain personal and technical information for as long as reasonably necessary to operate the site, support business purposes, maintain records, resolve disputes, or comply with legal obligations.

Retention periods may vary depending on data type, collection purpose, and applicable legal or operational requirements.

Your Choices

Users may choose not to provide certain personal information, although this may limit access to some features, form submissions, or request-related functions.

Depending on applicable law, users may have rights related to access, correction, deletion, or limitation of certain personal information.

Users may also adjust browser settings to manage cookie behavior, although disabling some cookies may affect site functionality.

Contact Us

If you have questions about this Privacy Policy or how information may be handled, you may contact PipeMatch using the details below.